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Patient Services

Kids playing in park

We value each and every one of our patients.

We have included some basic information regarding appointments, billing and insurance, prescription refills, and patient medical records. If you are a new patient, please review the info below before scheduling your first visit.

Office Hours

Mondays - 8:00 am to 5:00 pm
Tuesdays to Fridays - 8:00 am to 5:30 pm
Saturdays  - 8:00 am to 12:00 pm
Sundays - 8:00 am to 12:00 pm 

Weekend and Holiday appointments are available for emergency/urgent visits.

One of our physicians is on call during the times when the office is closed.

For lab results call the office between 8:00 am and 5:00 pm Monday through Friday.

Appointments

All visits are by appointment.

Sunday and holiday visits are reserved for emergency/urgent visits. After you schedule your child’s appointment you will receive a link via text or email where you will pre-register them and update their information.  Our office is open every day of the year except Christmas Day (December 25), Thanksgiving, and Easter Sunday. One of our physicians is on call during times when the office is closed.

For appointments, call (251)344-1502.

Making an Appointment

No one likes waiting to see the doctor. To keep your wait to a minimum, appointments are required for all visits and for each child to be seen. If your doctor is behind schedule due to emergencies, you might be asked to see another physician who could see you without further delay. If you are unable to keep your appointment, please cancel as soon as possible so the appointment time may be used for another child.

When calling the office, please tell the receptionist the purpose and urgency of the call. All questions about illnesses will be referred to the nurse or physician, who, if not immediately available, will return your call as soon as possible. Calls after normal business hours should be limited to emergencies.

Billing & Insurance

Due to the variety of services we offer, we are unable to quote exact fees for visits.  Questions regarding our current fee schedule, accounts or insurance can be answered by calling our office Monday – Friday, 8 a.m. to 5 p.m.

We currently accept all private insurance plans, AllKids, TriCare Standard, and TriCare Prime. We are not Medicaid providers.

Co-pays for office visits are due at the time of service.  We are required by your insurance company to collect a co-pay for each child at each visit.

While you are responsible for paying for the services we provide to your children, our insurance personnel will gladly assist you in anyway the can. 

Please Note:  The only acceptable forms of payment are Credit Card or Debit Cards as Cash and Checks are no longer accepted.

Prescription Refills

For prescription refills, call our office Monday through Friday between 8:00 am and 5:00 pm.  You may also submit a refill request through our patient portal. Please submit your request when you have at least a one week supply of medicine remaining.

Medical Records

All of our Doctors are currently accepting new patients. Simply call to make an appointment and we will help you with record transfers.

Long Term and Acute Care

We provide long term and acute care for patients. This clinic will offer you complete health and medical care. By choosing Pediatric Associates of Mobile as your child’s clinic you will get all your primary care needs here when you need it.

What does a patient centered home do for me?
You will be offered services and education on how to stay healthy and strong. You will save time and money by being treated in the clinic instead of going to the emergency room or Urgent Care. Our goal is to keep you out of the hospital by helping you stay healthier at home. We make your health a priority at Pediatric Associates.

How can I be involved in my care?
You will be in control of your care at Pediatric Associates. Providers will be working with you as a partner in your care. You will have opportunities to learn ways to prevent illness as well as improve your current health status. You will be able to work with your provider by talking to them about issues or barreirs you have with their recommendations. The providers will use what is called “evidenced-based care” when deciding what path to take your health journey on. They will use the most up to date medical literature when making decisions. You the pateint will have the opportunitly to provide input when making these decisions.

What services does your clinic offer?
Pediatric Associates of Mobile offers diagnosis and treatment of long-term conditions such as asthma to attention deficit disorder. On site testing includes drawing labs. We are located only 6 minutes away from USA Freestanding ED, that offers an imaging center for those important radiology needs for our providers to treat our patients.  Pediatric Associates of Mobile also offers free coordination of visits for referrals to specialists such as speech therapy, occupational and physical therapy, to early intervention for developmental concerns. Our care team members can work with you when it comes to services or medications that require pre-certifications, or multiple specialists’ visit that need to be lined up for your child.  We are here to help!

Pediatric Associates of Mobile/USA Health

Contact Us

Call us
+1 (251) 344-1502
Visit us
740 Museum Drive, Suite E
Mobile, Alabama 36608

Request Appointment

Call our office at 251-344-1502

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Patient Portal

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