We have included some basic information regarding appointments, billing and insurance, prescription refills, and patient medical records. If you are a new patient, please review the info below before scheduling your first visit.
Monday - Friday 8am - 6:30pm
Saturday 8:30am - 2:30pm
Sunday 8:30am - 11:30am
Weekend and Holiday appointments are available for emergency/urgent visits. We have a limited number of appointments available for check-ups on Saturday mornings.
One of our physicians is on call during the times when the office is closed.
For lab results call the office between 8:00 am and 5:00 pm Monday through Friday.
All visits are by appointment.
Sunday and holiday visits are reserved for emergency/urgent visits. After you schedule your child’s appointment you will receive a link via text or email where you will pre-register them and update their information. Our office is open every day of the year except Christmas Day (December 25), Thanksgiving, and Easter Sunday. One of our physicians is on call during times when the office is closed.
For appointments, call (251)344-1502.
No one likes waiting to see the doctor. To keep your wait to a minimum, appointments are required for all visits and for each child to be seen. If your doctor is behind schedule due to emergencies, you might be asked to see another physician who could see you without further delay. If you are unable to keep your appointment, please cancel as soon as possible so the appointment time may be used for another child.
When calling the office, please tell the receptionist the purpose and urgency of the call. All questions about illnesses will be referred to the nurse or physician, who, if not immediately available, will return your call as soon as possible. Calls after normal business hours should be limited to emergencies.
Due to the variety of services we offer, we are unable to quote exact fees for visits. Questions regarding our current fee schedule, accounts or insurance can be answered by calling our office Monday – Friday, 8 a.m. to 5 p.m.
We currently accept all private insurance plans, AllKids, TriCare Standard, and TriCare Prime. We are not Medicaid providers.
Co-pays for office visits are due at the time of service. We are required by your insurance company to collect a co-pay for each child at each visit.
While you are responsible for paying for the services we provide to your children, our insurance personnel will gladly assist you in anyway the can.
For prescription refills, call our office Monday through Friday between 8:00 am and 5:00 pm. You may also submit a refill request through our patient portal. Please submit your request when you have at least a one week supply of medicine remaining.
All of our Doctors are currently accepting new patients. Simply call to make an appointment and we will help you with record transfers.