For Parents

What do I do if my child gets sick and the office is closed?
What if my child has to be hospitalized?
How do I get my child’s Lab results?
What insurance plans do you accept?
How do I get a refill of my child’s medicine?
How do I transfer my kids to your practice?
Do you prescribe ADHD medicine?
If my child is sick can they be seen that day?
What can I give my child under six for cold symptoms?
What do I do if I am out of town and my child gets sick?


What do I do if my child gets sick and the office is closed?
It is free for current patients to call our office 24 hours a day 7 days a week.

When you call after hours you will speak to a trained Pediatric nurse who will answer all of your questions, give you advice on actions you may want to take at home to help with your child’s symptoms and help you decide if your child needs immediate medical attention. Of course if you have a true emergency please always call 911.

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What if my child has to be hospitalized?
We have hospital privileges at Springhill Memorial Hospital on Dauphin Street and at the Mobile Infirmary on Springhill Avenue. Both hospitals have dedicated Pediatric wards.
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How do I get my child’s Lab results?
You can call our office Monday through Friday 8:30 AM until 5:00PM.
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What insurance plans do you accept?
We currently accept all private insurance plans, AllKids, TriCare Standard, TriCare Prime and Prime Remote. We are not Medicaid providers.
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How do I get a refill of my child’s medicine?
You can call our office Monday through Friday 8:30 AM until 5:00PM. Please try to call before you run out of medicine completely.
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How do I transfer my kids to your practice?
All of our Doctors are currently accepting new patients. Simply call to make an appointment and we will help you with record transfers.
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Do you prescribe ADHD medicine?
Many of our patients come to us for management of ADHD. We do require psychological evaluation and testing to confirm such diagnosis before medicine can be prescribed. We are happy to help arrange this prior to your initial ADHD appointment.
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If my child is sick can they be seen that day?
We are in the office seven days a week. Your child can be seen the same day you call. However during busy cold and flu seasons appointments can book up quickly so it is advised to call early in the day if you truly think your child needs to be seen.
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What can I give my child under six for cold symptoms?
Over the counter cold remedies no longer have dosing recommendations for children less that six. This is because some of these medicines can be dangerous to young children. Your doctor may prescribe medicine for your child’s symptoms when bring them in to be seen. If you have questions please feel free to call our office.
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What do I do if I am out of town and my child gets sick?
If you are out of town and need medical advice you can still call the office with questions. However if your child is severely sick or you have an emergency you may need to call 911 or go to the ER in where you are.
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3719 Dauphin St # 102
Mobile, AL 36608-1769
(251) 344-1502
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